Delivery usually takes 3 to 4 working days, depending on your city. It may take a little longer during sales or holidays.

Yes! We offer free delivery on orders above Rs. 2,000. Orders below Rs. 2,000 have a delivery charge of Rs. 250.

Yes, FaiFit supplies worldwide. Contact us for delivery details and charges for your country.

We work with all major courier services. Tell us your preferred courier when ordering and we'll try our best to use it.

No, we do not dispatch orders on Sundays or Pakistan's national holidays.

Our courier will try to deliver twice at the address you gave us. Someone needs to be available to sign for the order.

We accept Visa/Mastercard, Bank Transfer, JazzCash, EasyPaisa, NayaPay, SadaPay, and Cash on Delivery (COD).

Yes, you can pay in cash when your order arrives at your door.

Yes, we use secure payment gateways and never store your card details on our systems.

Yes, we offer a 14-day return and exchange policy. The item must be unused, unwashed, undamaged, or the wrong size.

Sale items cannot be refunded, but you can request a size exchange within 7 days of delivery.

Yes, a Rs. 300 charge applies for exchanges.

Refunds are processed within 7 working days after we receive your returned item. Delivery charges are non-refundable.

Contact our support team with your order number, the reason, and the item/size you'd like — we'll guide you from there.

Yes! FaiFit offers custom designs on demand. Tell us what you have in mind and our team will bring it to life.

Yes, FaiFit manufactures its own products, so we keep a close eye on quality from start to finish.