Privacy Policy

At FaiFit, we respect your privacy. This page explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you shop with FaiFit, we may collect:

• Your name, phone number, email, and address (so we can deliver your order)
• Your order history (so we can help with returns, exchanges, and support)
• Payment details, only to complete your transaction — we do not save your card information
• Basic browsing information (like pages you visit), to help us improve our website

How We Use Your Information

We use your information to:

• Process and deliver your order
• Contact you about your order, delivery, or any support request
• Improve our products and website, based on how customers shop
• Send you updates or offers, only if you agree to receive them

Keeping Your Information Safe

• We use secure payment gateways, so your card details are never stored on our systems.
• We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
• Only authorized FaiFit staff can access your information, and only when needed to help you.

Who We Share Information With

We only share your information when it's needed to complete your order, such as:

• Courier companies, to deliver your order to you
• Payment processors, to safely handle your payment
• Government or legal authorities, only if required by law

We never sell or rent your personal information to any third party for marketing purposes.

Cookies

Our website may use cookies to remember your preferences and improve your shopping experience. You can turn off cookies in your browser settings, though some features of our site may not work as well without them.

Your Rights

You can contact us at any time to:

• Ask what information we hold about you
• Request a correction if any details are wrong
• Request deletion of your personal information, where possible

Children's Privacy

FaiFit's website and services are intended for adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.

Contact Us

If you have any questions about how we handle your information, please reach out:

📧 Email: info.faifit@gmail.com
📱 Phone (Worldwide): +92 300 6181986
📱 Phone (Pakistan): +92 319 6353798 / +92 310 6080978
📍 Located in: Vehari & Sialkot, Pakistan

FaiFit — your trust matters to us, and so does your privacy.