Shipping policy

Shipping Policy | FaiFit

Last Updated: July 1, 2026

Welcome to FaiFit. We are committed to delivering your orders quickly, securely, and efficiently. This Shipping Policy explains how we process, ship, and deliver your orders placed through www.faifit.com. Whether you're shopping for slimming shirts, body shapers, posture correctors, gym wear, sportswear, compression garments, knee braces, shoulder supports, or fitness accessories, we aim to provide a reliable shopping experience.

Order Processing

All orders are processed after payment confirmation or order verification.

  • Orders are processed Monday to Saturday (excluding public holidays).

  • Most orders are prepared and dispatched within 1–2 business days.

  • During sales, promotions, or peak shopping seasons, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation and tracking information (where available).

Shipping Coverage

FaiFit currently delivers across Pakistan.

For international shipping inquiries, please contact our customer support team before placing your order. Availability, shipping charges, customs duties, and delivery times may vary depending on the destination country.

Estimated Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to:

  • Courier operations

  • Weather conditions

  • Public holidays

  • High order volumes

  • Natural disasters or unforeseen circumstances

While we work with trusted courier partners, FaiFit cannot guarantee exact delivery dates.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and the current shipping rates.

From time to time, FaiFit may offer:

  • Free Shipping Promotions

  • Discounted Shipping

  • Limited-Time Delivery Offers

These promotions are subject to specific terms and may change without prior notice.

Order Tracking

After your order is dispatched, you will receive shipment details via email, SMS, or WhatsApp (where available).

You can use the provided tracking number to monitor the progress of your delivery.

If you experience any issues tracking your order, our customer support team will be happy to assist.

Cash on Delivery (COD)

FaiFit offers Cash on Delivery (COD) for eligible locations within Pakistan.

Please ensure:

  • Someone is available to receive the parcel.

  • The correct delivery address and phone number are provided.

  • Payment is ready at the time of delivery.

Repeated refusal of COD orders may result in restrictions on future purchases.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Please double-check your:

  • Full Name

  • Mobile Number

  • Delivery Address

  • City

  • Postal Code

FaiFit is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

If you notice an error after placing your order, contact us immediately. We will do our best to update the information before the order is shipped.

Delayed Deliveries

Although most orders arrive within the estimated delivery time, delays can occasionally occur.

Possible reasons include:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Security checks

  • High shipping volumes

  • Force majeure events

We appreciate your patience and will work with our courier partners to help resolve delivery issues as quickly as possible.

Lost or Damaged Shipments

If your package arrives damaged or appears to have been tampered with:

  1. Take clear photos of the package and product.

  2. Contact FaiFit within 48 hours of delivery.

  3. Provide your order number and supporting images.

If a shipment is confirmed as lost during transit, we will investigate with the courier and arrange an appropriate resolution, such as a replacement or refund, where applicable.

Failed Delivery Attempts

If the courier cannot deliver your order because:

  • No one is available to receive it,

  • The delivery address is incorrect, or

  • The customer cannot be contacted,

the parcel may be returned to FaiFit.

Additional shipping charges may apply for re-delivery.

Order Cancellation

Orders may be canceled before they are dispatched.

Once an order has been shipped, it cannot be canceled. Please refer to our Return & Refund Policy if you wish to return an eligible item after delivery.

Shipping Restrictions

Some products may have shipping limitations based on destination, courier regulations, or local laws.

FaiFit reserves the right to refuse shipment to locations where delivery is not available or cannot be completed safely.

Customer Responsibilities

To ensure a smooth delivery experience, customers should:

  • Provide accurate shipping details.

  • Keep their phone available for courier communication.

  • Inspect the package upon delivery.

  • Report any issues promptly.

Changes to This Shipping Policy

FaiFit may update this Shipping Policy at any time to reflect changes in shipping procedures, courier services, or legal requirements.

The latest version will always be available on this page with the updated effective date.

Contact Us

If you have any questions regarding shipping, delivery, order tracking, or courier services, please contact the FaiFit Customer Support team through the contact information provided on www.faifit.com.

Fast & Reliable Shipping with FaiFit

FaiFit is dedicated to delivering your slimming wear, body shapers, waist trainers, posture correctors, compression garments, gym wear, sportswear, knee braces, shoulder supports, and fitness accessories safely and on time. We appreciate your trust and strive to provide a seamless online shopping and delivery experience across Pakistan.